Superior Dent Solutions

Paintless Dent & Auto Hail Repair: Austin

The Zen of Paintless Dent Repair

Hail Damage Repair Cost – Oklahoma City

How much does it cost to fix hail damage on my car?

Learn more about the 3 factors that count when estimating the cost to repair hail damage.

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The Cost of Hail Damage Repair

3 FACTORS THAT DETERMINE COST

Wind Speeds

Wind speeds and the size of the hail stones directly affect the degree of severity and cost to repair. If the wind speeds are high, hail stones will ride the wind and blow horizontally – hitting side panels. Most hail damage is found on the top panels – roof, trunk lid, and hood – in severe wind conditions, hail dents show up on the side panels making the cost to repair higher.

Size of Hail Stones

The stronger the storm, the larger the hailstone. Hailsotne sizes 1″ and larger in diameter will result in dent damage to a vehicle. April 19, 2023, Oklahoma City storm produced golfball-sized hail. See actual damage from the storm in the video on the right.

The Insurance Coverage you Carry

If you have comprehensive coverage, hail damage repair is covered outside of your deductible. At Superior Dent Solutions of Oklahoma City, we cover that cost. If you have liability coverage, the average cost per dent out-of-pocket is anywhere from $50-$150 per dent.


*Auto hail damage on customer hood – Oklahoma City.

FACT 01

In 2022, State Farm released a report ranking Oklahoma as 9 out of 10 for most hail claims at $126 million.

READ REPORT

FACT 02

The April 19, 2023 Oklahoma City hail storm average auto hail repair claim is around $3.5k – 6k per vehicle.

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Kind words from our Oklahoma City auto hail repair customers.

Thank you for the great experience this morning when we dropped our car off. You went above and beyond to make sure we were taken care of.

Shelly Wilson Kingery

Yukon, OK

I HIGHLY recommend this place if you have hail damage to your vehicle. They are professional, courteous, and do a great job. They worked with my insurance and since my comp deductible was low they were able to pay my deductible and wrote me a $200 bonus check as well. It sounds like there might be a catch, but there isn’t. They even detailed my car!

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Mike Shires

Oklahoma City, OK

Stephen and his team did a wonderful job with the hail damage my car received. They handled everything and got my car back to me quickly. They went above and beyond. Great team!

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Janelle Spencer

Facebook Review

Where to Find Us

Our Location:
13841 N Lincoln Blvd, Edmond, OK 73013
Hours of Operation:
Monday-Friday 9am-6pm, Saturday 9am-1pm, Closed Sunday.
Phone: 405-415-6865

OKC – Steps to Protect Your Car From Hail Damage

Woke up this morning to another threat of severe weather including damaging winds, possible tornados, (oh yea), and hail for Oklahoma City this afternoon. Go figure. Some of you have already had your car’s hail damage repaired from the hail storm last month! I surely do love OKC but come on.

In today’s blog, I will be going over some simple preparation steps you can take to protect your vehicle from another round of storms.

Power tip: Don’t wait. Do it now. I have seen the sky open up out of NOWHERE and dump hail the size of golf balls. No warning, no scary sky, just bam. Even 2 minutes of golfball-sized hail will do a serious number on your vehicle panels.

  1. Home garages, carports, and barns. If you have any of these and work from home, stop what you are doing and move your vehicles to shelter.
  2. Tell a friend, family member, or coworker. Maybe you live next to an older couple or you know that your son or daughter might be trying to have an R&R day – walk next door or pick up the phone and let them know there is a severe weather threat.
  3. Parking garages. If you work downtown, here are a few you could check out. See more here.
  4. Gas Stations. If you are already out and about, pulling into a gas station and hiding out under a gas station awning works in a pinch.
  5. Comprehensive insurance coverage. Quite literally, the best “coverage” you could have if you live in the Oklahoma City area. Comprehensive covers the cost to repair auto hail damage 100%. Nothing like being prepared!
  6. DIY last resort stuff. Car mats, heavy blankets (moving blankets are great), cardboard boxes, area rugs, and bungee cords. You’ve probably seen some funny pictures on social media of people doing this but if you’re in a pinch, who cares what it looks like? I mean, you might even go viral!

Where to Find Us

OKLAHOMA CITY AUTO HAIL REPAIR EXPERTS

Our Location:
13841 N Lincoln Blvd, Edmond, OK 73013
Hours of Operation:
Monday-Friday 9am-6pm, Saturday 9am-1pm, Closed Sunday.
Phone: 405-415-6865

Filing Auto Hail Claim in OKC – Step by Step

Expedite the Oklahoma City Auto Hail Claims Process

2023 OKC Updated Hail Claims Process

Superior Dent Solutions team has created this guide to help customers get their hail claims filed with their insurance company and vehicles repaired faster and back on the road.

We all know Oklahoma is a hot spot for damaging hail storms & every storm is different when it comes to the hail claims process. After a few weeks of repairing vehicles from a particular storm, we like to share what is working best for our customers.

  1. Call your insurance provider and start the claims process. If you need assistance, we are happy to help. We can set up a 3-way phone call with you, your insurer, and one of our team members.
    • Progressive – 1-800-776-4737
    • AllState – 1-800-255-7828
    • GEICO – (800) 841-3000
    • AAA – 1-833-806-7833
    • Esurance – 1-800-378-7262
    • Farm Bureau – 1-800-226-6383
    • Farmers Insurance – 1-800-435-7764
    • Liberty Mutual – 800-225-2467
    • Shelter – 1-800-743-5837
    • State Farm – 1 (800) 782-8332
    • USAA – 800-531-8722
  2. Questions asked and information you will need.
    • Name
    • Policy number
    • Date of birth
    • Date of occurrence (storm)
    • Where was your vehicle when it was damaged? 
    • What is the size of the damage? 
    • What panels are damaged?
    • Was there any glass damage?
    • Is the vehicle drivable? 
  3. Identify your paintless dent repair shop of choice.
    It is up to you where you take your vehicle to repairs. Some insurance companies will imply that you need to take your vehicle to a shop that is within their “preferred network.” This is a practice referred to as “steering.” This is not a legal practice and it is well within your rights to choose the shop you trust. Superior Dent Solutions guarantees all repairs with a lifetime warranty. We have 25+ years of experience and work with ALL insurance companies.
  4. Information you will want to ask for from the insurance company when you file your claim.
    • Claim number.
    • Rental car verification code.
      • Ask the agent to set you up with a reservation with a car rental agency.
      • Your insurance company should give you a verification code. We will need this information to make sure a rental car is available. 
  5. You will be assigned an adjuster to handle your claim. Within 24-72 hours, you will receive an email from your assigned adjuster.
    • **To expedite the repair process, you can choose to forward the email you receive from your assigned adjuster to your Superior Dent Solutions representative. Once we receive this information, we can send the adjuster pictures and schedule a time for them to come by the shop to look over the vehicle and provide an estimate to repair the damage.
    • You can wait for the adjuster to get ahold of you to schedule the estimate. You can have the adjuster meet you at your location or at our shop. Just give us a call with the date/time and we will block a time at the shop for you and the adjuster.
  6. Reserve a rental car or if your policy doesn’t cover a rental, request a complimentary loaner from us.
    • If you have rental coverage. After a big hail storm, rental agencies get busy and rental vehicles get booked fast. We are happy to do this for you or you can do it yourself, whatever is easier for you. We will call the rental agency and ask for the next available rental. Give them the verification code provided by your insurance provider. Sometimes rentals take 5-7 days to reserve. Once we have this information, we will call you. We will meet you at the car rental agency to pick up your vehicle and take it to our shop for repairs. If you have decided to make the reservation, just give us a call and provide us with the details.
      Enterprise is super close to our shop. Enterprise –  (405) 844-6700 Option 4 – Option 2
    • If you need an SDS loaner. Superior Dent Solutions has a fleet of complimentary loaner vehicles available for our customers. If you need a loaner while your vehicle is in the shop, we will get you in line to borrow one of ours. Get in line now!
  7. Vehicle inspection by the insurance adjuster.
    Option 1: Schedule for an adjuster to look at your vehicle at your home or office.
    ***Option 2: Drop off your vehicle at the shop to be inspected. We regularly have adjusters come by the shop to inspect vehicles and provide estimates. You are welcome to stay for the estimate or you can drop off your vehicle and we can go through the estimation process with them.
    ***This is beneficial for 3 reasons.
    • Before the adjuster arrives, we can thoroughly inspect and identify each panel under our LED light panels and mark the damage.
    • You will save time by knowing ALL of the damage has been identified. If the adjuster misses damage while inspecting your vehicle at your location and we find additional damage once it’s in the shop for repairs, we will not need to submit a supplement request to cover the additional damage found.
    • Once the estimate has been created and approved, we can immediately get your vehicle in line for repairs. If you rented a vehicle from Enterprise or are borrowing one of our loaners, you can leave your vehicle with us for repairs.

Where to Find Us

Our Location:
13841 N Lincoln Blvd, Edmond, OK 73013
Serving the entire OKC region.
Hours of Operation:
Monday-Friday 9am-6pm, Saturday 9am-1pm, Closed Sunday.
Phone: 405-415-6865

What is insurance steering?

What is a “Preferred Repair Shop” or “Network Repair Shop”?

Insurance companies will partner with certain repair shops that agree to negotiate better pricing to improve their bottom line, not yours.

It’s Your Choice.

Following an incident that damages your vehicle, be it by hail or collision/accident, you have the right to choose which auto body or paintless dent repair shop fixes your car. Your insurer, even if they are covering the cost of the repairs, cannot dictate where you go.

Great short video explaining “Insurance Steering”.

Insurance companies could threaten to not offer a lifetime warranty on the repair. The thing is, warranties are offered by repair shops, not insurance companies

“Steering” all the same but by different names.

State Farm calls it their “Select Service Repairs” or “Select Service Shops.” Learn more.

Nationwide calls it “Nationwide On Your Side Auto Repair Network.” Learn more.

GEICO calls it their Auto Repair Express. Learn more.

Progressive has the “Network Shops.” Learn more.

Steering tactics.

* The following are common tactics used by insurance companies to “steer” you to a “preferred shop,” none of which are true.

  • We cannot guarantee out-of-network repairs.
  • There could be delays in getting an adjuster to estimate your damages but if you use a preferred shop, we will send one immediately.
  • You’ll have to pay the difference.
Get Started

Report steering now!

If you think your insurance company has illegally directed you to a “preferred repair shop”, it is 100% within your rights to file a complaint with the Oklahoma Insurance Department for them to investigate. You have the right to choose the body shop or paintless dent repair shop to repair your vehicle.

You can call 800-552-0071, or file a complaint online.

Get Started

Oklahoma Anti-Steering Law

You can read the document in its entirety here.

365:15-3-8. (C) Travel. Insurers shall not require a claimant to travel unreasonably either to inspect a replacement motor vehicle, to obtain a repair estimate, or to have the motor vehicle repaired at a specific repair shop.

365:15-3-8. (E) Estimates. If an insurer prepares an estimate of the cost of motor vehicle repairs, such estimate shall be in an amount for which it may be reasonably expected the damage can be satisfactorily repaired. The insurer shall give a copy of the estimate to the claimant and may furnish to the claimant, the names of one or more conveniently located repair shops, if requested by the claimant.

365:15-3-8. (G) When the insurer elects to repair a damaged motor vehicle and designates a specific repair shop for automobile repairs, the insurer shall cause the damaged motor vehicle to be restored to its condition prior to the loss at no additional cost and within a reasonable period of time. The
claimant shall also be furnished an itemized statement of repair at the time of acceptance of the repaired motor vehicle.

Read MORE

* READ ENTIRE PDF DOCUMENT FROM /www.oid.ok.go.

Paintless Dent Repair

Potential dangers of being steered.

Direct Repair Shops (DRP) will make repairs on your vehicle within the scope and monetary limit dictated by the insurer – not dictated by your vehicle’s needs.

  1. Inaccurate estimates
    Your insurer dictates the scope of the repair work, not the paintless dent repair technician.
  2. Discounted repairs
    Technicians have reduced profit margins because of the insurer’s limited scope.
  3. Quantity vs quality
    Shops will want to work on your vehicle for as brief of a time as possible due to lower agreed labor costs.
  4. Customer isn’t always first
    The “pay-to-play” partnership between repair shops & insurance companies ultimately decreases efficiency in the market and harms the consumer.

Adding to Spotio

If the lead is imported from Spotio > Zapier > Hubspot

  1. In Spotio, it has to be a LEAD (GREEN DOT)
  2. The following fields have to be included.
    Contact will import into HubSpot:
    1. First Name
    2. Last Name
    3. Email (Customer Email
    4. Phone
    5. Lifecycle Stage > Lead